COVID-19 Steps We are Taking and FAQ's
Coronavirus or COVID-19 PRECAUTIONARY MEASURES AND FAQ'S
The Steps We are Taking:
As standard practice, all staff members are trained to follow personal hygiene habits suggested by the CDC, state and local public health departments.
In addition, we have implemented heightened cleaning regimens (including the use of disinfectants approved by the CDC) and have added hand sanitizer to all rooms.
All practitioners already wash their hands and disinfect all materials used during a service after each service and are now expanding this to commonly touched items in rooms between clients.
We are also wiping down doorknobs and restroom handles throughout the day. We are screening all clients for possible symptoms and exposure and are not treating anyone with symptoms in our office. What precautions should clients take?
We simply request the cooperation of our community in maintaining a safe environment so we urge anyone that has mild cold or flu-like symptoms to follow the advice of health officials and stay home while sick to help protect others. Should you need to cancel, we will waive our 24-hour notice period for now due to illness.
Please use hand sanitizer when you arrive, we now have alcohol based sanitizer available at the front desk and in all treatment rooms, or wash your hands in the bathroom if you prefer that to hand sanitizer. When sanitizing or washing your hands, please rub for at least 20 seconds. Having everyone clean their hands upon arrival will help reduce the transmission of germs.
Avoid touching your mouth, nose, eyes and face with unwashed/non-sanitized hands.
Cough or sneeze into your elbow rather than onto your hands. If you sneeze or cough on your hands or into tissues or a handkerchief, please use hand sanitizer or wash your hands as soon as possible.
What if I’m a Nutrition Client and I’m sick?
If you have cold or flu-like symptoms, please call or email. Adrienne will offer a phone consultation appointment and discuss how you are feeling and based on available protocols and your Nutrition history will recommend support. Our office is not set up to handle clients with suspected or known Coronavirus.
What if I'd like a Nutrition Consult for what take to support my immune system?
If you are feeling well and would like to be tested for nutritional support to maintain your immune system, we would be happy to accommodate you. Adrienne has been reviewing literature and attending webinars offered by natural health specialists for support during this situation.
The best defense is a healthy immune system. The natural world offers us many types of support from minerals to vitamins and herbal options. We have recommendations for maintenance as well for those with more compromise. For a more extensive list please see last month’s post about flu prevention and care. https://www.nurturewellnessnatural.com/post/2-2020-newsletter
What if I'm uncomfortable with a Nutrition office follow up?
If you are uncomfortable with a Nutrition Follow Up, please keep your appointment and let us know you would prefer to do the appointment remotely. Adrienne will call you at your appointment time and then send you any recommendations by email and supplements by mail. Being supported and making progress on your natural health is very important at this time.
Why don’t staff use masks during services?
The CDC does not recommend that people who are well wear a facemask to protect themselves from respiratory diseases, including COVID-19. Facemasks should be used by people who show symptoms of COVID-19 to help prevent the spread of the disease to others. Can a customer wear a mask during a service?
Of course, however, this is not recommended by the CDC. Can you be declined service if you are exhibiting symptoms?
If you have mild cold-like symptoms, health officials encourage you to stay home while sick and avoid close contact to help protect others. For the safety of everyone, our licensed service providers are permitted to decline service to any customer exhibiting contagious symptoms and will reschedule your appointment.
Our staff has been advised to stay home if they have any cold like symptoms. Should you need to cancel for any immune health-related reason, will waive the 24-hour notice period for the time being. Please let us know why you are cancelling so that we can manually waive the cancellation feel. Do you offer any other remote/distance services?
Yes, Sr Inés offers Healing Touch Sessions remotely on a regular basis.
Lori offers Reiki Sessions remotely as well.
If you would prefer your session from the comfort of your home, please call or email us and we can easily coordinate this for you.
We appreciate you and we will continue to monitor the situation and take additional measures if or when they become necessary to ensure the safety of our customers and our staff.
We appreciate everyone’s cooperation and understanding. It is always our pleasure to support you in wellness.